Usage and Billing

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Pay as you go plan

Pay as you go is credit-based — there’s no monthly subscription. You buy credits (minimum $5) and they’re deducted automatically as you use the API. Enable auto top-up to reload automatically when your balance runs low.

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Example

A 30-minute video costs **$1.14** to index (`30 ×$0.038). Adding captioning brings that to **$1.29** (+ 30 × $0.005`). GPU compute time is billed separately based on actual processing time, typically a few cents for a 30-minute video. Running 1,000 searches costs$1.00.

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Free tier limits

Free tier searches count against a daily quota that resets at midnight UTC. Storage is cumulative across all videos in your account. New accounts also receive a one-time $5 trial credit (valid 14 days) that covers indexing costs while you evaluate the product — video indexing and captioning are metered the same way on the free tier as on Pay as you go, funded by this trial credit until it’s used or expires. Trial accounts get reminder emails 3 days and 1 day before expiry, plus a 48-hour grace period after, before hard lockout.

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What happens when you run out of credits

Searches and uploads return 402 with code INSUFFICIENT_CREDITS. Add credits from the Billing page or enable auto top-up so this doesn’t happen mid-project. Pay as you go accounts get an email alert when the balance drops below $1. The dashboard shows a persistent notice once your balance hits zero, prompting you to add credits — search and indexing stay paused until you do.

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Billing

Credits are purchased on demand (minimum $5) via the Billing page. Credits auto-reload when your balance runs low if you’ve enabled auto top-up and saved a payment method. You can manage payment methods and view transaction history from the same page.

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Enterprise

For custom pricing, volume discounts, or on-prem deployment, contact us.