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Ownership

You retain ownership of the content you upload. Pureframe AI processes that content to provide video storage, processing, and search. Pureframe AI does not use uploaded video content to train models.

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What Pureframe AI stores

Playback and thumbnail URLs expire after approximately one hour. Store the resource ID instead of storing an expiring URL.

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Deleting a video or collection

DELETE /v1/videos/{video_id} permanently deletes the video and its derived searchable data. Deleting a collection with DELETE /v1/collections/{collection_id} also deletes the videos it contains. These API operations do not provide an undo or recovery window. Confirm the resource ID before sending a delete request.

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Deleting your account

Start account deletion from Settings → Account → Danger Zone in the dashboard. You can cancel during the 30-day grace period. Account deletion is not available through an API key. After the grace period:
  • Videos, collections, and derived searchable data are permanently deleted
  • Your user profile is removed
  • Credit transaction history is retained but anonymized (required for financial recordkeeping)
  • An anonymized record of plan, spend, and tenure is kept for aggregate business metrics. It contains no identifying content

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Cross-border data transfer

Pureframe AI hosts customer content and service data in the United States. Regional data residency is not currently available. If your organization requires in-region processing or storage, contact us before uploading sensitive content.

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Isolation

API requests are scoped to the account associated with the credential. See Security for related controls and current limitations.